Terms and Conditions

General Terms and Conditions

The General Terms and Conditions apply to the provision of services requested by you (customer) and performed by us (supplier).

Please read this information carefully before deciding, accessing or using the information and services available through our website (“Missmafia.com / Missmafia.me / Missmafialashes.com or Missmafiaboss.com”), which is owned and operated by Miss Mafia LLC incorporated in Delaware USA .

By accessing and /or using our site you agree to be bound by the terms and conditions that we have set out below. The content included on this Site is provided on an “as is” basis. Miss Mafia does not give any other warranty, express or implied, or make any representation including without limitation that the content included in this Site is complete or accurate or up to date.

We will not be liable for any damages (including without limitation for loss of profits, loss of business or of anticipated savings, loss of goodwill, loss of reputation, loss or corruption of data or for any type of special, indirect, incidental or consequential loss or damage) whether arising out of your use or delay or inability to use this Site or its content whether arising in contract, tort (including negligence) or otherwise except in the case of fraud or death or personal injury caused by Miss Mafia’s negligence.

We do not take responsibility for any event which is outside its reasonable control nor for any consequential loss arising from such an event.

You agree that we may use personal information provided by you in order to conduct appropriate anti fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. For more information please refer to our Privacy Policy.

We may at any time update and change these Terms and Conditions.  Any changes made will be effective immediately without consultation from you the customer.  Each time you order a product from us you agree to the current version of these terms and conditions.

Terms of Site Usage

(a) Use of this Site, which is owned by Miss Mafia LLC is subject to the following legal terms.

(b) Copyright and all other intellectual property rights, in both the content of this Site, including trademarks, names, logos displayed (the “Trademarks”) on this Site are registered and unregistered Trademarks owned by Miss Mafia. Copyright © 2015

(c) Except as expressly set out below, all rights reserved.
Content included on the Site may be accessed by you for your own internal non-commercial use only. You may not copy, perform, publish, modify, transfer, create derivative works from, commercially exploit or otherwise use in whole or part any content, software, products or services obtained from this Site.

(d) You may not delete or alter, in part or in whole, any copyright, trade mark, intellectual property or other legal notices from any part of this Site.Unauthorised use of this Site, including, but not limited to, unauthorised entry into it, misuse of passwords or misuse of any other information, is strictly prohibited.

(e) You may not use this Site in any manner that could damage, disable, overburden, or impair this Site or interfere with any other party’s access to and/or use of this Site.  You may not attempt to gain unauthorised access to this Site, computer systems or networks connected to this Site, through hacking, password mining or any other means. You must not use these facilities to commit or encourage a criminal offence, to insert, transmit or distribute viruses or corrupt data or to send any unsolicited advertisement or other promotional material (that is, “spam”).

(f) You agree that you will not engage in any activities related to this Site that are contrary to applicable laws or regulations. You may not use this Site for any purpose that is unlawful or prohibited by these legal terms.

(g) Unless authorised in writing by Miss Mafia LLC expressly prohibits linking of any part of this Site to or from any other Sites (including so-called “deep-linking”).

(h) You are prohibited from using any marks for any purpose including, but not limited to use as meta tags on other pages or Sites on the Internet.

(I) We may terminate your access and use of any part of this Site at any time without notice. By accessing the Site, you warrant and represent to the website that you are legally entitled to do so and to make use of the information made available via the Site.

(J) We make no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the Site.

Software and Website Licence for usage and Intellectual Property

(a) You understand that by using our website or services you are granted a limited license for usage of exactly that you have requested.  Your licence and agreement for using our software and website is non-excusive, non-assignable and non-transferrable for other products from our service list or to any other party.

(b) All software or website usage must be in accordance with our documentation and / or written instructions provided by us to you.

(c) You agree that by using our software or website you will do so in a lawful and legal manner.

(d) You agree that by using our software or website you will do so and not copy, sell, mortgage, sub-license, reproduce or intimidate us to any other person or future client.

(e) You agree that by using our software or website you will not alter or remove any mark of ownership, copyright, patent, trademark or other property right which is embodied in the software, website or any associated documentation produced by us.

(f) You agree that by using our software or website that you will not reverse disassemble, decompile or reverse engineer, or directly or indirectly allow or cause a third party to disassemble, decompile or reverse engineer the whole or any part of the Software or any locking or security device used or supplied with the Software, or otherwise attempt or allow any other party to attempt to obtain the algorithms by which the Software perform its functions; or

(g) You acknowledge and agree that all processes and documentation implemented by the software or website is protected by intellectual property rights that are owned by us or that of any third party that we may use to supply this service partially or wholly.

(h) You acknowledge and agree that any software or website supplied by us to you is that of a “AS IS” and / or “AS AVAILABLE” basis and we do not offer any warranty as to its availability or performance and will not be held accountable for any down time of bugs that may rarely occur while you are trying to use it.

(i) By using our services, you acknowledge and agree that you do not own or hold entitlement to any intellectual property owned or leased by Miss Mafia LLC

(c) You acknowledge and agree that we may recover from You any additional costs reasonably incurred by us as a result of any delay and You will pay those costs to us on demand.


Customers will be charged in their default currency depending on which region their IP address and shipping country falls under. For those customers with payment methods not denominated in these currencies, the final price paid will depend on the exchange rate on the day the purchase has been made.

Any promotion code issued to you cannot be transferred onto a new order and we do not offer cash or store credit alternative. The conditions of use relating to any discount code will be related at the time of issue.

While we provide our pricing guidelines to our wholesale retailers, which we will follow business wide, we are not responsible for the prices they may decide on. We are therefore unable to price match any retailer.

We are committed to fair and transparent pricing and we are not obligated to issue any form of refund. However, should you still be within your returns period and we are still offering the item to purchase on our website, we may consider the merits of each individual case.  Each case must be presented to us first before an exchange or refund is offered and given,

As we are an international company based in the USA, any transactions placed outside of the USA may appear as international. Depending on your payment method, you may be subjected to a bank fee and as this is a bank charge we regret we are unable to influence this. Please note these fees are non-refundable by us and not fees that we set out.


All items are shipped from our various warehouse locations within United States of America.  We therefore follow and abide by USA customs fees.  We are not responsible for any hold up in your country for additional custom charges set out by your country.  We are not responsible in any delays that may be imposed by your countries shipping processes and handling times.

Our items are shipped to their destination within 2 business days of payment being received.  We use UPS, USPS or FedEx depending on the most practicable and financially feasible option for you.